Effective Date: 07 June 2026
Bitouscape (“we”, “our”, or “us”) operates the website https://bitouscape.co.za and is committed to protecting your privacy and personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store, protect and disclose information when you use our website and services.
By using Bitouscape, you agree to the practices described in this policy.
Bitouscape is a local community discovery platform serving Plettenberg Bay and the wider Bitou Municipality.
Our platform provides:
Website: https://bitouscape.co.za
Email: support@bitouscape.co.za
Location: Plettenberg Bay, Western Cape, South Africa
We may collect the following information:
When submitting a business, event or promotional listing, we may collect:
Certain information submitted for public listings may be displayed publicly on the website.
We may automatically collect:
We use information to:
Where required, we will obtain consent before sending marketing communications.
Bitouscape operates as a public discovery platform.
Information submitted for approved business listings, event listings, sponsored content or promotional placements may be displayed publicly on the website.
By submitting content to Bitouscape, you confirm that:
Where paid listings, featured placements or promotional services are offered, payments may be processed through trusted third-party payment providers.
Bitouscape does not store complete credit card or banking information on its servers.
Payment providers may collect and process information in accordance with their own privacy policies.
Bitouscape uses cookies and similar technologies to improve website functionality and user experience.
Cookies may be used to:
You can disable cookies through your browser settings, although some website features may not function correctly.
When visitors leave comments on the website, we collect the information displayed in the comment form along with the visitor’s IP address and browser information to assist with spam detection and website security.
Comments and associated metadata may be retained indefinitely.
Users who upload images should avoid including embedded location information (EXIF GPS data).
Visitors may be able to download and extract metadata from publicly available images.
Articles and pages on Bitouscape may include embedded content from third-party websites, including videos, maps, social media posts and other media.
Embedded content behaves in the same manner as if you visited the originating website directly.
Third-party websites may collect data, use cookies and track interactions according to their own privacy policies.
We may use analytics and performance monitoring tools to better understand how visitors use the website.
These tools help us improve:
Analytics data is generally collected in an aggregated and anonymised format where possible.
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate the platform, including:
Information may also be disclosed where required by law or lawful government request.
We retain personal information only for as long as necessary to:
Publicly published listings may remain archived unless removal is requested and approved.
Subject to applicable law, you may request to:
Requests can be submitted to:
We implement reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration or destruction.
While we take security seriously, no online system can guarantee complete security.
Our website may contain links to external websites.
Bitouscape is not responsible for the content, security or privacy practices of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised effective date.
Continued use of the website after changes are published constitutes acceptance of the updated policy.
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Bitouscape
Email: support@bitouscape.co.za
Plettenberg Bay, Western Cape, South Africa